FAQ

Check-in time is 15:00. Check-out times is 11:00.

If you are a member of HIYORI CLUB, your check-in may be earlier, depending on the cleaning status of the room.
*If cleaning is complete, you can check- in.

It is possible depending on the reservation status. if you are a HIYORI Club member check-out is possible until 12:00 for free.
The extension fee is ¥1,000 per hour, after 17:00 you will be charged the amount of one stay.
Please contact the staff.

Yes, we can.

[I send by mail]
If you are staying at our hotel, please send it to the hotel's address.
*Please be sure to write (1) the name (in katakana) of the person making the reservation and (2) the arrival date. If you booked through a travel agency, please include the name of the travel agency.

Tabino Hotel lit Matsumoto
1-4-5 Fukashi, Matsumoto-shi, Nagano 390-0815
Phone: 0263-39-5050

[After checkout]
After check-out, we will store your luggage at reception. Manage your valuables.

No smoking in rooms and inside the building. The smoking area is located on the 1st floor.
*If smoking or cigarette butts are found in the room, a cleaning fee of ¥50.000 will be charged.

For guests staying consecutive nights, our hotel promotes activities to reduce environmental impact (SDGs). Sheets will be changed once every 3 consecutive nights.

No need for room cleaning, towel change and garbage collection.
Place the green magnet “Dreaming Big Dreams” outside your room door.

Only towel change and garbage collection.
Put the used towel in the green bag and leave it outside the room, and leave the garbage bag in the hallway.
*Even if you don't want your room cleaned, we do clean the room, including the bathroom, and change the sheets once every 3 days for hygiene management purposes. (first time only 4th day)

* Additional towel ¥200 per set

If you are staying with 3 or more people, please choose the Moderate Twin Room, Superior Twin Room, Deluxe Twin Room, or Japanese Style Room.

Check the Rooms page.

We offer rooms with double beds and twin beds. There are also rooms equipped with a washing machine, microwave, and kitchen, so you can relax as if you were in your own home. We also have Japanese Style Room.

Yes, it's available. Request at reception.

You can check the congestion status of the public bath, restaurant, and laundry from your room's TV.
Also, you can watch VOD 24 hours a day.

With the concept of "Blessings of Shinshu (Nagano region) for the dining table", you can enjoy local cuisine where many fermented foods and fresh vegetables from the region are used.

You can purchase meal tickets at the hotel. The price is ¥2,090 (tax included) per person.
Please ask at the front desk.

Allergens will be displayed in the menu. Ask Staff advance for allergy.

Of course. Please ask at the front desk.

In 2nd floor 3 machines and women's public bath 2 machines.
Washing machine for ¥300/1 time and dryer for ¥100/15 minutes.
* We have detergent available for rooms that have a washing machine. Sold at reception for ¥50.

Ice machine and microwave are installed on the 2nd floor.

Vending machine is installed on the 2nd floor.

Is located on the 2nd floor. You can check the congestion status of the public bath on the TV in your room.
Please bring the public bath key.

We have 4 parking lots.
Please receive a parking ticket and present it to reception upon check-in. After payment, we will give you a parking service ticket.

* The hotel does not have parking, so please use one of the affiliated parking lots.

All parking priced at ¥1,100 per car.

In the case of consecutive nights, it is necessary to remove the car from the parking lot once. If you do not remove the car from the parking lot, extra fees will be charged.

The age limit for sharing a bed with a parent or guardian up to 5 years old. In the room with twin bed, there are 2 children in each single bed (extra bed not included).
Children from 6 years old are charged the price of an adult person.

Children 6 years and older will be charged 2,090 yen (tax included).

We have for rent. Limited quantities, please reserve.

There is on the 1st floor bathroom.

Public bath open hours from 16:00 to 25:00
In the morning from 5:00 to 9:00